Gift Vouchers

Gift Vouchers Term & Conditions

Please make sure you read the following instructions for our Gift Vouchers before finalising your purchase.

Our vouchers are only valid at

If multiple vouchers are added to one order, we will total them together and send them on one voucher. For Example, one order containing a £20 and a £5 voucher, the recipient will be sent a voucher for £25.

We do this because only one coupon code can be used per order.

If you want your voucher to be kept as individual amounts then please do contact us via email or phone 01795 665336, however please be aware that the recipient will then have to use them on multiple orders.

No change can be given against a voucher so your order will need to total more than the voucher amount you want to use.

Gift vouchers will expire 2 years from the date of purchase.

Gift Vouchers can only be purchased in £ sterling and used by residents in the UK currently. You can buy a Gift Voucher if you are overseas for a recipient in the UK as long as the shipping address is amended to a UK address.

If you want your voucher to be sent directly to the recipient, simply pop their address in the shipping address fields during the Checkout process. When filling out the voucher, we will then add your name into the “Gifted By” section of the voucher so they know who has sent them the voucher.

If you are having the voucher sent to the recipient directly, if you haven’t heard from them within a week, we would ask if you can check with them that they have received it.

If the addresses for billing and shipping are the same, we will not fill in the `Gift Voucher For’ and `Gifted By’ sections so that you can fill these in yourself.

The Gift Voucher code will need to be added to the Coupon Box within the Checkout Process. If placing an order over the phone, please advise the Customer Advisor taking your order that you have a code and they will be able to add this onto the order for you

Contact Details

Please note that we are an online retailer and do not have a shop or showroom for visitors.

Customer Promise

  • Free & Fast Delivery
    Free UK delivery when you spend £50 or more.
  • Same Day Despatch
    Aim to despatch orders placed by 2pm (GMT) Mon - Fri same day.
  • Stock Promise
    All items are in stock ready for immediate despatch.
  • No Quibble Guarantee
    If you're not happy with your order, we'll offer a full refund.
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