Frequently Asked Questions

1. What is the Dolls House Emporium RSS Feed?
   Our RSS feed allows you to see when our website has been updated with new offers and content. It is a format for delivering regularly changing web content where you can get the latest information regarding special offers, news and updates in one place, as soon as we publish it.
   
   RSS feeds make it easy for you to stay informed by retrieving summaries of the latest content from our website. To view our RSS Feed you will need a compatible browser (such as Internet Explorer 7 or Firefox) or an RSS Feed Reader (such as Google Reader or My Yahoo). If you would like to view our current RSS feed, click here and don't forget to click the link to subscribe to enable you to get regular updates.
2. How can I see inside the houses?
   Our website has the facility to view larger images of all our dolls' houses from various angles. Simply click the 'Launch the Gallery' button on the bottom of the dolls' house pages.
3. How do I receive my birthday discount?
   To ensure you celebrate your birthday in style, you will be entitles to a 5% discount, which you can claim during the month of your birthday!
   
   To qualify for this great offer, please enter your date of birth when you register. If you have already registered, you can enter your date of birth via the link in the "Your Customer Account" box at the top of each page.
   
   Please note: The birthday discount is only available to customers who have placed one or more orders. To ensure that you are included in this offer, you must have placed an order by the 13th day of the month prior to your birthday month and only one birthday can be registered per address.
4. I have a suggestion regarding your website/products/service, to whom should I send it?
   All suggestions, queries and comments are gratefully received, you can phone, email or post your ideas!
5. Will you keep my personal information private?
   Please read our Privacy Policy.
6. Can you help me with the assembly of my dolls' house?
   Of course, please contact us for assistance with any Dolls House Emporium product. Why not visit our Help Centre on our website.

If you cannot find the answer to your questions, please do not hesitate to contact us.