Frequently Asked Questions

1. Can you help me with the assembly of my dolls' house?
   Of course, please contact us for assistance with any Dolls House Emporium product.
2. How can I see inside the houses?
   Our website has the facility to view larger images of all our dolls' houses from various angles. Simply click the 'Launch the Gallery' button on the bottom of the dolls' house pages.
3. How do I receive my birthday discount?
   To ensure you celebrate your birthday in style, you will be sent a special offer, which you can claim during the month of your birthday!
   
   To qualify for this great offer, please enter your date of birth when you register. If you have already registered, you can enter your date of birth via the link in the "Your Account" box at the top of each page.
   
   Please note: The birthday discount is only available to customers who have placed one or more orders. To ensure that you are included in this offer, you must have placed an order by the 1st day of the month prior to your birthday month.
4. I have a suggestion regarding your website/products/service, to whom should I send it?
   All suggestions, queries and comments are gratefully received, please click here to contact us
5. What is the Dolls House Emporium RSS Feed?
   Our RSS feed allows you to see when our website has been updated with new offers and content. It is a format for delivering regularly changing web content where you can get the latest information regarding special offers, news and updates in one place, as soon as we publish it.
   
   RSS feeds allow you to easily stay informed by retrieving summaries of the latest content from our website. To view our RSS Feed you will need a compatible browser (such as Internet Explorer 7 or Firefox) or an RSS Feed Reader such as (Google Reader or My Yahoo). If you would like to view our current RSS feed, click here and don't forget to click the link to subscribe to enable you to get regular updates
6. Will you keep my personal information private?
   Yes, click here to read our privacy statement.
7. Do you have a guide which can help me understand the differences between Dolls Houses?
   Of course we do, it's the Essential Guide to Dolls Houses, request your FREE copy now.

If you cannot find the answer to your questions, please do not hesitate to contact us.