Frequently Asked Questions

Our Products

How do you recommend I stain my dolls' house?
The use of coloured varnish, as opposed to a stain followed by clear varnish gives a better uniformity of colour used on compound wood and MDF parts, particularly over any glue residue.
When I purchase one of your lights will it come complete with the bulb?
Yes, all of our lights come complete with a bulb, length of wire and small plug on the end. See our Demonstration Room for more help with your lighting system.
A bulb needs replacing in one of my lights how do I go about this?
You should be able to remove the bulb with a pair of tweezers and either a small piece of sellotape or Tacky Wax inside the tweezer ends and gently twist the bulb. If you have any problems please contact us *Please note not all lights have replaceable bulbs.
Do you sell transformers that can be used outside the United Kingdom?
Yes, we do supply a European and USA transformer. These can be viewed on the website please click here for details.
Are the kits supplied painted?
Lilac Cottage, Camellia Cottage, Kenmare House, Bower House, Orchard House and Wisteria House are supplied painted both internally and externally. Fern Villa can also be purchased externally painted. All other kits are supplied in natural MDF and require either painting or wallpapering. We also have a range of QuickStyle Houses which are fully-painted and externally decorated ready for your interior design scheme.