What customers really think about The Dolls House Emporium
15 August 2012
Don't just take our word for it, see what other customers have to say
about The Dolls House Emporium:
We've teamed up with Feefo
so you can let your fellow collectors, and new customers alike, know exactly how you feel about our products and service.
Product reviews are very helpful if you think you know what you want but want to hear how other people feel about the products and service.
Every product you rate and review will help your fellow collectors and dolls' house enthusiasts make an informed choice about the product and the right decision for them!
If you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly at email@example.com
Superb customer service - here's what Dolls House Emporium customers say
28 June 2012
The Dolls' House Emporium
prides itself on superb customer service.
The company and its staff were recognised with the top honour at the prestigious ECMOD Direct Commerce Awards in March 2012, picking up the Outstanding Customer Relationship Management & Customer Service category for the sixth time – and for the second year in a row.
But don't just take the judges' word for it: see what the customers have to say about us!
Here are the top ten customer comments received via our feedback partner feefo, which rates our service at an impressive 98% during June!
Customers can see more than 3,000 reviews to help them make the right choice.
2442 Green 'Leather' Porter's Chair
"I placed order over the phone was impressed with the knowledge and helpfulness of the member of staff I spoke to."
2610 Mountfield QuickStyle
"Great customer service, fast delivery, amazing as always."
QDHCCA The Queen's Dolls' House Club with Fougasse Book
"I have always found the delivery service from Dolls House Emporium excellent, orders are always sorted and delivered very quickly."
6270 The Corner Shop Kit Parts 1 & 2
"Arrived the day after I ordered. Very well packed."
2951 Girl Statue on Square Base
"With The Dolls House Emporium I have been shopping for over a year and I can say that I am very satisfied with the service, I receive my orders quick, safe and nothing is broken. Well done Dolls House Emporium, keep up the good work - from a customer who is living in Greece."
2094 Dressing Mirror
"Fantastic service! Items ordered on-line in the early afternoon, and they arrived next morning!"
1563 Springwood/Oak Hurst Garage Wing Lights
"Excellent products at a very fair price. Very quick and efficient service on all occasions that I have dealt with the company."
3484 White Screw-together Display Box
"Excellent company to deal with, orders quickly dispatched and always well packaged. Customer Services team are always helpful and friendly, and it's a pleasure doing business with them."
Too many cooks at The Dolls House Emporium?
7 October 2011
Dolls’ house and miniature collectors sometimes find their hobby taking over their lives.Read More