Blog - Same-day despatch pledge for your miniature shopping!

Contact Details

Please note that we are an online retailer and do not have a shop or showroom for visitors.

Customer Promise

  • Free & Fast Delivery
    Free UK delivery when you spend £50 or more.
  • Same Day Despatch
    Aim to despatch orders placed by 2pm (GMT) Mon - Fri same day.
  • Stock Promise
    All items are in stock ready for immediate despatch.
  • No Quibble Guarantee
    If you're not happy with your order, we'll offer a full refund.

Same-day despatch pledge for your miniature shopping!

26 April 2013

Great news! We're back to same-day despatch of your orders either first class or by speedy carrier, now that our warehouse move is complete.

If your purchases have been held up at all while the relocation has been going on, we can only apologise and reassure you that everything is back to normal now.

As you know, at The Dolls House Emporium we aim to despatch orders the same day and to keep stock of all items.

We take our role in getting your dolls' houses and miniatures to you quickly very seriously and to keep costs down for our customers we have absorbed the recent small packages price increase from the Royal Mail .

In addition, should any items be temporarily unavailable, we will send it on to UK addresses within 28 days. If we cannot give a firm delivery date, you can be refunded.

Thank you for your patience while we were moving our stock to more suitable warehousing, it is very much appreciated.
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