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FAQs - General

General Questions

  1. Can you help me with the assembly of my dolls' house?
  2. How can I see inside the houses?
  3. How do I receive my birthday discount?
  4. I have a suggestion regarding your website/products/service, to whom should I send it?
  5. Will you keep my personal information private?
  6. Do you have a guide which can help me understand the differences between Dolls Houses?

 

  1. Can you help me with the assembly of my dolls' house?

    Of course, please contact us for assistance with any Dolls House Emporium product.
     
  2. How can I see inside the houses?

    Our website has the facility to view larger images of all our dolls' houses from various angles. Simply click the thumbnail images to view the larger images.
     
  3. How do I receive my birthday discount?

    To ensure you celebrate your birthday in style, you will be sent a special offer, which you can claim two weeks before your birthday and up to one week after!

    To qualify for this great offer, please enter your date of birth when you register If you have already registered, you can enter your date of birth via the link in the "Your Account" box at the top of each page.

    Please note: The birthday discount is only available to customers who have placed one or more orders. To ensure that you are included in this offer, you must have placed an order by the 1st day of the month prior to your birthday month.
     
  4. I have a suggestion regarding your website/products/service, to whom should I send it?

    All suggestions, queries and comments are gratefully received, please click here to contact us
     
  5. Will you keep my personal information private?

    Yes, click here to read our privacy statement.
     
  6. Do you have a guide which can help me understand the differences between Dolls Houses?

    Of course we do, it's the Essential Guide to Dolls Houses, request your FREE copy now.

If you cannot find the answer to your questions, please do not hesitate to contact us.

Phone
01332 912989 (UK) +441332 912989 (Int)