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Postage & Delivery

Postage and Delivery

We aim to despatch orders placed before 1pm (GMT)  the same day by Royal Mail or speedy carrier, and to keep stock of all items.
 

Standard Delivery

All orders over £50.00 for despatch with in the UK and certain EU countries are entitled to reduced postage charges.. Please enter the following voucher code at the check out to get your reduced postage - REDUCEPOST50.  This works by taking off the £3.95 you would have previously paid for postage. In some countries you will still see a postage charge shown, this is largely because we have changed our pricing structure. Previously you would have had a large part of the postage costs built into the products themselves, now the products are priced lower but there is a postage charge made in addition. 

To check if your country qualifies for free postage and packaging, please check the bottom of the page. 

For orders under this amount, £3.95 will be added. Standard Delivery orders within the UK are sent with Royal Mail.  Orders over 1.5 kilogrammes are sent via UPS. Approximate delivery times are between 7am and 5pm


Click for Royal Mail Service Updates

Important Delivery Information

Orders sent by UPS will need to be signed for. If you are not able to sign for your package, the courier will leave a card and attempt re-delivery the next working day (up to 3 times).  During the checkout process, UK based customers can specify an alternative delivery address in the UK only.

Channel Island customers: please contact us for postal charges.

Fully Built Houses - Despatch dates for houses hand-built by craftsmen will be advised upon receipt of order. Built houses can only be sent within the UK Mainland. 

 

Countries which qualify for reduced Postage in the EU are

Irish Republic
Italy
Belgium
Denmark
France
Germany
Netherlands
Norway
Sweden
Phone
01332 912989 (UK) +441332 912989 (Int)