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Contact Us

Email or Call Us! We're always pleased to speak to collectors!

Whether you're an enthusiast or just starting out in your exciting new hobby, we're always pleased to help where we can. You can call us, email us, or even write to us. You can use the contact us form or use the information below to call or email us.

Customer Services

Before contacting us, you may want to review our FAQs. This 'self-service' approach could give you a much quicker answer to your questions. You can also try posting a question in our dolls' house discussion forum where other collectors and enthusiasts may be able to help you.

Telephone Orders & General Enquiries

Phone: 01332 912 989 (International: +44 1332 912 989)
Email: - we aim to respond to emails within 2 working days

Collectors Handbook Requests

Phone: 01332 912 990 (International: +44 1332 912 990)

Our sales and customer service team are available to answer your call between 09:00 and 16:30 Monday to Friday (UK Time). If your email requires a response, we will aim to respond within two working days.

Please note this address is an office only, there is no shop and returns are not handled at this address. For returns information please see the returns information page.

The Dolls House Emporium
Enterprise House
Enterprise Way

Overseas Customers

Please note that due to differences in timezones and prohibitive call costs, overseas customers are usually contacted by email. Please ensure we have your up to date email address and that we are added to your 'safe' senders list to avoid important emails being caught in a spam or junk folder.

01332 912989 (UK) +441332 912989 (Int)